Resources

Reversing the Ratchet: Basic Technology Adoption Strategies for Library Workers

General Thinking About Technology Adoption

Bell, Steven. “The Ratcheting Up of Technology.” ACRLog February 20, 2006.

Crawford, Walt. “A Dozen Solutions to Every Library Problem.” American Libraries April 2004.

Christensen, Clayton and M. Michael Overdorf. (2000). Meeting the challenge of disruptive change. Harvard Business Review, 78(2), 66-76.

Casey, Michael. “Evolutionary Technology and the Emerging Divide.” Library Crunch February 19, 2006.

Farkas, Meredith. “Should We Take Off Those Training Wheels?” Information Wants to be Free. October 7, 2007.

Janes, Joseph. "Keeping Up." American Libraries Apr. 2008: 33+

Mallery, Mary. 2008. "Tales of Technology Innovation GONE WRONG." Computers in Libraries 28, no. 4: 22-25.

Stephens, Michael. “Technoplans vs. Technolust.” Library Journal November 1, 2004.

Stuckey, John. “Critical Thinking for the Google Generation.” Ubiquity 7(21) May 2006.

Clicker Technology

Suzanne Julian and Kimball Benson. “Clicking your way to library instruction assessment: Using a Personal Response System at Brigham Young University”. College & Research Library News 69(5): 258-260, May, 2008.

Clickers and Other Student Response Systems. A resource page provided by the Teaching, Learning and Technology Groups.

Seven Things You Should Know About Clickers. Educause (Seven Things Series). May 2005.

User Experience (UX)

Adaptive Path: A UX blog

Bell, Steven J. and John Shank. Academic Librarianship by Design: A Blended Librarian’s Guide to the Tools and Techniques. Chicago : ALA Editions, 2007.

Bell, Steven J. Design Thinking. American Libraries 39(1): January-February 2008

Bell, Steven J. “To Improve What You Do – Study People” – ACRLog post on May 15, 2006

Bell, Steven J. 2006. iPods and Pencils: It’s the User Experience Age and We’re Not Ready. ACRLog post on February 27, 2006.

Dent, Valeda. The Total User Experience. Designing Better Libraries. January, 30, 2008.

Diller, Steve, et.al. Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences. Berkeley, CA: New Riders, 2006.

Experience Matters: Great Customer Experiences and What it Takes To Pull Them Off

Garrett, Jesse James. Customer Loyalty and the Elements of User Experience. Design Management Review, Winter 2006.

Knemeyer, Dirk. Defining Experience: Clarity Amidst the Jargon. UX Matters. April 12, 2008

Pfeiffer, Andreas. Why Features Don’t Matter Anymore. E-Week.com. January 23, 2006.

Pine, B. Joseph and James H. Gilmore. The Experience Economy : Work is Theatre & Every Business a Stage. Boston, HBR Press, 1999.

UX Magazine: The User Experience Magazine

UX Matters: Insights and Inspiration for the UX Community (blog/e-zine)

Vossoughi, Sohrab. It’s All About the Experience. BusinessWeek. April 11, 2008.

Other Sites of Interest

Seth Godin’s “This is Broken” presentation

Tim Brown’s “Innovation through Design Thing” presentation

Library Success: A Best Practices Wiki See: Staff Training

McMaster University Libraries: Transforming our Future

TechLearning Weekly updates with tips, advice, and ideas for educational uses of technology (subscribe here)

The Squirrel Experiment

Technology Reading List

The reading list is a set of RSS feeds that can be imported into Bloglines, a popular news aggregator. When imported, all of feeds will automatically be subscribed in the news aggregator. This simplifies the process of adding all the new feeds to the aggregator. Instructions on how to use the reading list, with Bloglines, is found on the page.